Shipping Policy
This Shipping Policy explains how orders placed with The Branded K & Co. are processed and delivered.
Shipping Coverage
The Branded K & Co. ships orders within the United States only. International shipping is not available at this time.
Shipping Origin
Orders are shipped from fulfillment partners located within the United States.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or U.S. federal holidays.
Processing times may be extended during periods of increased order volume, such as promotions or seasonal demand.
Estimated Delivery Time
Standard shipping delivery typically takes 5–7 business days after shipment. Delivery timelines are estimates and may vary due to destination, carrier operations, weather conditions, or other factors beyond our control.
Shipping Costs
Standard shipping is offered for U.S. orders as indicated at checkout. Any applicable shipping charges are clearly displayed during checkout before payment is completed.
Tracking Information
Tracking information is provided when available once an order has shipped. Delivery updates are managed by the shipping carrier.
Shipping Carriers
Orders are shipped using established U.S.-based shipping carriers, depending on destination and service availability.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Address changes cannot be guaranteed once an order has been processed.
Delayed or Missing Packages
If an order appears delayed or is marked as delivered but not received, customers may contact us for assistance. When applicable, we may coordinate with the shipping carrier to review the delivery status.
Undeliverable or Returned Packages
Orders returned due to incorrect address information or unsuccessful delivery attempts may require additional shipping charges before reshipment.
Contact Information
The Branded K & Co.
216 Colonial Heights Rd
Kingsport, TN 37663
United States
Phone: +1 423-579-3289
Email: support@thebrandedkandco.com
Customer inquiries are reviewed during standard business hours.